Privacy policy

General information

  1. The website of Förster Group | Förster Familien Holding GmbH for the companies Förster Transporte und HandelsgmbH and Pircher & Pircher GmbH, accessible under the domain "www.foerster.co.at" (hereinafter referred to as "the portal"), is operated by Förster Transporte- und HandelsgmbH, Guntherstraße 594/8, 2301 Groß-Enzersdorf, Austria, as service provider, publisher and media owner (hereinafter referred to as "Förster Group").
  2. The protection and security of your personal data is important to us. Förster therefore stores and processes data exclusively in accordance with the EU General Data Protection Regulation (GDPR). As a user, you consent to data processing in accordance with this declaration.
  3. No directly personal data is automatically collected on the portal. This means that you only disclose this data to the portal by actively entering (for example) your name, address, etc. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
  4. If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
  5. Förster Group does not create any personal user profiles.


Stored data

The portal stores and processes the following personal data when you visit our website:

  1. Server logs: The origin (country and city), language, the device from which it is accessed, resolution of the computer, which videos are watched, the visitor's path on the website, together with the
  2. Date, time and duration of the connection, the request, which file is requested (name and URL), the amount of data transferred to you, a message as to whether the request was successful, identification data of the browser and add-ons used and the operating system used, as well as the website from which the access was made (if the access was made via a link). The server logs are stored in order to be able to check the system security, to administer the website technically and to optimize the offer. If there has been a hacking attack, this data will be passed on to the law enforcement authorities. No other data will be passed on to third parties (exception: Google Analytics). The server logs are stored for a maximum of one month.
  3. Cookies: Cookies are small text files that Förster stores on your computer in order to recognize it. They do not cause any damage and enable us to recognize your browser the next time you visit. The information contained in the cookies is used to determine whether you are logged in or what data you have already entered. Most web browsers automatically accept cookies. You can prevent this by changing your browser settings. You can remove cookies stored on your PC at any time by deleting the temporary Internet files. If cookies are deactivated, the functionality of the website may be restricted.
  4. Google Analytics: This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have concluded a corresponding contract with the provider for order data processing. The portal uses IP anonymization, so your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your anonymized IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). The relationship with the web analytics provider is based on the Privacy Shield. Data processing is carried out on the basis of the legal provisions of § 96 Ábs 3 TKG and Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR is the improvement of our offer and our website.
  5. Google Analytics uses the following cookies: __utma (storage period 2 years), __utmt (storage period 10 minutes), __utmb (storage period 30 minutes), __utmc (for the duration of the session), __utmz (storage period 6 months), __utmv (storage period 2 years)
  6. The portal does not automatically store or use any other data.
  7. The reasons for the above-mentioned data storage are, on the one hand, consent to cookie storage and, on the other hand, the interest of target group identification.


Data entered via the website

Data relating to requests for quotation: The data you provide in the context of your request for quotation will be used exclusively for the purpose of processing the quotation and possibly executing the order. The data will be stored for a period of seven years.


Right of objection

Every user of the portal has the right to object to the storage of their personal data; in this case, the user and their data will be deleted unless there is a legal obligation to store the data.


Use of data

  1. Förster undertakes to protect data against unauthorized access in accordance with the EU General Data Protection Regulation (GDPR). Förster stores and uses the data entered and transmitted by the user exclusively to the extent specified here. Upon deletion of the user, all personal data of the user will be deleted.
  2. In principle, every user has the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.


Contact details

Förster Transporte Handels- und Transport GmbH
Guntherstraße 6
2301 Groß-Enzersdorf
Phone: +43 1 774 03 92-0
E-Mail: info@foerster.co.at