In the world of transportation and logistics companies, quality is of the utmost importance. When fulfilling our services - from deep-freeze and machinery transportation to special care transport - every detail is important to ensure that valuable goods reach their destination safely and on time. At the Förster Group, we take quality assurance very seriously and rely on a robust quality management system (QMS) that is continuously maintained and improved.
Our services: Variety with quality
Our company offers a wide range of transportation services, including deep-freeze transport, machine transport and special care transport. Each of these areas requires a high level of expertise, care and efficiency to meet the high standards of our customers. Our many years of experience and expertise enable us to handle even the most demanding transportation tasks with quality and precision.
Focus on quality management: ISO 9001 certification
To ensure that we always deliver the highest quality, we are committed to implementing and maintaining a quality management system in accordance with ISO 9001. Since our initial certification in May 2018 by SystemCERT Zertifizierungsgesellschaft m.b.H., we have continuously strived to meet and exceed the requirements of this internationally recognized standard. In addition to annual review audits, we successfully underwent recertification in April 2021, underlining our ongoing commitment to quality assurance.
Why quality is important
The importance of quality in our business cannot be overemphasized. Customers rely on their goods to be delivered safely, undamaged and on time. An effective quality management system helps us to reinforce this trust and build long-term customer relationships.
In addition, quality assurance helps to reduce costs due to errors and rejects, increase the efficiency of our processes and ultimately improve the competitiveness of our company. The fact that we follow a QM system ourselves also helps us to successfully participate in customer audits, which some of our clients require.
Conclusion
In an increasingly competitive market, quality is a key success factor for transport and logistics companies. By implementing and maintaining a robust ISO 9001 quality management system, we ensure that we meet and exceed the needs and expectations of our customers. At the Förster Group, quality is paramount and we remain committed to maintaining our high standards in the future.
